Frequently Asked Questions

What type of cleaning services does JC Home Services offer?

At JC Home Services, we offer a variety of cleaning services to meet your needs. Our services include Standard Cleaning, Deep Cleaning, and Move-In/Move-Out Cleaning. Whether you need a regular clean-up or a thorough deep cleaning, we have you covered.

How are the cleaning packages customised?

We recognize the distinctiveness of each home or property, which is why we offer cleaning packages tailored to the size of your property, the number of rooms, and the desired frequency of cleaning. This approach enables us to provide services that meet your particular needs, guaranteeing a cleaning experience that is both personalized and efficient.

For the differences, please see below.

What cleaning products does JC Home Services use?

At JC Home Services, the health and safety of our customers and the environment are our top priorities. We utilize eco-friendly and safe cleaning products that effectively maintain a clean and healthy environment. Our equipment includes HEPA-filtered vacuums, low to no VOC sprays, and biodegradable chemicals. Rest assured, our cleaning solutions are both effective and gentle for your home.

How can I book a cleaning service with JC Home Services?

Booking a cleaning service with JC Home Services is easy and convenient. You can book services online through our website, or simply contact us for a quote or booking. Our team is dedicated to providing hassle-free booking and exceptional cleaning services.

What is included in the Standard Cleaning?

Standard Cleaning includes the following:

  • Floor Cleaning Services: Hardwood, Tile/Hard Flooring, Carpet (Basic Vacuuming with HEPA Filter).
  • Light Dusting: Clean hard surfaces that often gather dust, including areas around furniture, TV stands, window sills, and fan blades.
  • Disinfect: Thoroughly cleanse all surfaces using appropriate chemicals, whether biological or synthetic, based on the material's compatibility.
  • Bedrooms*: Make the bed if linens are provided, in addition to all the tasks listed above.
  • Bathrooms*: This includes mirrors, toilets, tubs, and everything mentioned above.
  • Additional Services available in the sections below.

*must select the number of beds/baths.

What is included in the Deep Cleaning?

Very Simple!

Deep Cleaning encompasses the following:

  • All features of Standard Cleaning, including every add-on. 

Indeed! Bundling deep cleaning services can offer savings of up to 15%.

*as a reminder, Kitchen Add-Ons are not included.

What additional services are offered?

The following services are availble for our Standard Cleaning and included on our Deep Cleaning options.

  • Clean Baseboards - We will ensure that the baseboards throughout your home are thoroughly cleaned.
  • Blinds - We will be cleaning all the blinds in your home. Kindly confirm your checklist before our visit.
  • Doors - Cleaners will ensure that all doors within your home are cleaned on both sides.
  • Inside Windows - We will ensure the interior windows are thoroughly cleaned. Kindly verify the checklist before our visit.

The following Kitchen Add-Ons are not included in either Standard or Deep Cleaning but can be added as needed depending on your needs.

  • Clean Inside Cabinets - Cleaners will meticulously empty the cabinet, cleanse, sanitize, and rearrange the items inside.
  • Clean Inside Fridge - We will disassemble the racks and compartments for an in-depth cleaning to rejuvenate their look. Please review
  • Clean Inside Oven - The cleaning professionals will employ their specialized techniques and products to make the interior of your oven sparkle.
  • Hand Wash Dishes* - The cleaners will hand wash your dishes. Pots and pans are not included.
  • Load Dishes/Dishwasher - The cleaning staff will load the dishes into the dishwasher.